Privacy policy

Introduction

Kynndhrt LLC ("Kynndhrt," "we," "our," or "us") respects your privacy and is committed to protecting the personal information we collect and process. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, place an order, contact us, subscribe to communications, or otherwise interact with our services.

By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.

Information We Collect

Personal Information

Depending on how you interact with our website and services, we may collect personal information such as:

  • Name
  • Email address
  • Billing and shipping address
  • Phone number
  • Order and purchase information
  • Customer service communications
  • Account information, if you create an account
  • Marketing preferences

Payment information is processed securely by third-party payment service providers. Kynndhrt LLC does not store complete payment card numbers on its own systems.

Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, log files, pixels, and similar technologies. This information may include:

  • IP address
  • Browser type and version
  • Device and operating system information
  • Referring URLs
  • Pages viewed
  • Date and time of visits
  • Interactions with our website
  • Approximate location derived from IP address

We may use this information to operate and improve our website, understand how visitors use our services, maintain security, prevent fraud, and measure website performance.

How We Use Your Information

We may use personal information for purposes including:

  • Processing, fulfilling, and delivering orders.
  • Sending order confirmations, shipping updates, and other transaction-related communications.
  • Providing customer service and responding to questions or requests.
  • Managing returns, refunds, warranty requests, and other post-purchase services.
  • Maintaining and improving our website, products, and services.
  • Personalizing website content and customer experiences where appropriate.
  • Sending marketing or promotional communications where permitted by applicable law and your preferences.
  • Detecting, investigating, and preventing fraud, abuse, security incidents, and other unlawful activity.
  • Complying with legal, regulatory, tax, accounting, and recordkeeping obligations.
  • Protecting the rights, safety, property, and legitimate interests of Kynndhrt LLC, our customers, and others.

How We Disclose Personal Information

We may disclose personal information to third parties when reasonably necessary to operate our business and provide our services.

Service Providers

We may share information with service providers that assist us with functions such as website hosting, ecommerce operations, payment processing, order fulfillment, shipping, analytics, fraud prevention, email delivery, marketing, and customer support.

These providers may process personal information only as necessary to provide services to us and subject to their applicable contractual and legal obligations.

Payment Processors

Payments may be processed through third-party payment providers, including payment services made available through our ecommerce platform. Payment information is submitted directly to the applicable payment provider and is handled according to that provider's privacy and security practices.

Analytics and Website Performance

We may use analytics services, including Google Analytics, to better understand how visitors interact with our website. These services may collect information about your device, browser, website activity, and interactions through cookies and similar technologies.

Information collected by Google is processed in accordance with Google's applicable privacy policies and controls.

Legal and Regulatory Requirements

We may disclose personal information when required or permitted by applicable law, regulation, legal process, court order, governmental request, or when reasonably necessary to protect our legal rights or the safety of our customers and others.

Business Transfers

If Kynndhrt LLC is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.

Cookies and Tracking Technologies

Our website may use cookies, pixels, web beacons, local storage, and similar technologies to operate website functionality, remember preferences, analyze website traffic, improve performance, prevent fraud, and support advertising or marketing activities where applicable.

Some cookies are necessary for the website to function properly, while others may be used for analytics, personalization, or advertising purposes.

You may be able to manage certain cookie preferences through available website privacy controls or through your browser settings. Disabling certain cookies may affect the functionality or availability of some website features.

Third-Party Tracking Technologies

We may use third-party analytics, advertising, or marketing technologies from service providers such as Google or other service providers we use from time to time. These third parties may use cookies, pixels, or similar technologies in accordance with their own privacy policies.

Your Privacy Rights

Depending on your state or country of residence and applicable privacy law, you may have certain rights regarding your personal information. These rights may include:

  • The right to request access to personal information we maintain about you.
  • The right to request correction of inaccurate personal information.
  • The right to request deletion of certain personal information, subject to applicable exceptions.
  • The right to request information about categories of personal information we collect, use, or disclose.
  • The right to obtain a portable copy of certain personal information where required by law.
  • The right to opt out of certain uses of personal information for targeted advertising, sale, or sharing where applicable.
  • The right not to receive unlawful discriminatory treatment for exercising applicable privacy rights.

Privacy rights vary by jurisdiction, and certain exceptions may apply. We will process eligible requests in accordance with applicable law.

California Privacy Rights

California residents may have additional rights under applicable California privacy laws, including rights relating to access, correction, deletion, portability, and certain disclosures or uses of personal information, subject to applicable legal requirements and exceptions.

Where applicable, California residents may also have the right to opt out of the sale or sharing of personal information or the use of personal information for cross-context behavioral advertising.

Global Privacy Control

Where required by applicable law, we recognize supported browser-based opt-out preference signals, such as Global Privacy Control (GPC), as a request to opt out of applicable sale, sharing, or targeted advertising activities for the browser or device from which the signal is received.

Submitting a Privacy Request

To submit an applicable privacy request, please contact us at info@kynndhrt.com.

We may need to verify your identity before completing certain privacy requests. We will respond within the timeframe required by applicable law. Where applicable, authorized agents may submit requests on behalf of a consumer subject to appropriate verification requirements.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, maintain appropriate business and transaction records, resolve disputes, enforce agreements, prevent fraud, and comply with applicable legal, tax, accounting, and regulatory requirements.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

Security of Your Information

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Payment transactions are handled through third-party payment service providers using their applicable security measures. We do not store complete payment card numbers on our own systems.

Although we take reasonable measures to protect personal information, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.

Children's Privacy

Our website and services are intended for adults and are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it as required by applicable law.

Third-Party Websites

Our website may contain links to websites or services operated by third parties. We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, technologies, or applicable legal requirements. Any updated version will be posted on this page and will become effective when posted unless otherwise stated.

We encourage you to review this Privacy Policy periodically for updates.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy-related request, please contact us. We respond to customer inquiries within 24 business hours.

Business Name: Kynndhrt LLC
California Entity ID: B20260170013
Email: info@kynndhrt.com
Address: 2100 N 1ST St Ste 700, San Jose, CA 95131
Phone Number: +1 562-333-5491
Customer Service Hours: Monday-Friday, 9:00 AM-6:00 PM Pacific Time