Privacy policy

Introduction

Kynndhrt ("we," "our," or "us") is committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with us. By using our services, you agree to the terms of this Privacy Policy.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you register on the website, place an order, subscribe to our newsletter, respond to a survey, or fill out a form. This information may include:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information (e.g., credit card details, processed securely by third-party payment processors)

Non-Personal Information

We automatically collect certain non-personal information when you visit our website. This may include:

  • IP address
  • Browser type and version
  • Operating system
  • Referring URLs
  • Pages viewed
  • Time spent on pages
  • Clickstream data

This information helps us analyze trends, administer the site, track users' movements around the site, and gather demographic information.

How We Use Your Information

We use the information we collect for various purposes, including:

  • To process and fulfill your orders, including sending order confirmations and shipping notifications.
  • To communicate with you about your orders, products, services, and promotional offers.
  • To improve our website, products, and services.
  • To personalize your experience on our website.
  • To send periodic emails regarding your order or other products and services.
  • To detect and prevent fraud and other illegal activities.
  • To comply with legal obligations.

Disclosure of Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers

    We may share your information with third-party service providers who perform services on our behalf, such as payment processing (e.g., Shopify Payments, PayPal), shipping and fulfillment, data analysis, email delivery, hosting services, and customer service. These service providers have access to your personal information only to perform their functions and are obligated not to disclose or use it for any other purpose.

  • Google Analytics

    We use Google Analytics to understand how visitors engage with our website. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. You can learn more about Google's privacy practices at https://policies.google.com/privacy and opt-out of Google Analytics by visiting https://tools.google.com/dlpage/gaoptout.

  • Legal Requirements

    We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).

  • Business Transfers

    In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies (like web beacons and pixels) to enhance your experience, analyze site usage, and assist in our marketing efforts. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Your Data Protection Rights (GDPR & CCPA)

Depending on your location, you may have the following rights regarding your personal data:

  • Right to Access

    You have the right to request copies of your personal data.

  • Right to Rectification

    You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

  • Right to Erasure

    You have the right to request that we erase your personal data, under certain conditions.

  • Right to Restrict Processing

    You have the right to request that we restrict the processing of your personal data, under certain conditions.

  • Right to Object to Processing

    You have the right to object to our processing of your personal data, under certain conditions.

  • Right to Data Portability

    You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

Security of Your Information

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We use secure servers and all supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment Gateway Providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, our practices, or your dealings with our website, please contact us:

Business Name: Kynndhrt
Email: info@kynndhrt.com
Address: 2100 N 1ST St Ste 700, San Jose, California, US, 95131